DCS Technology Team

Close-up of Lendon Balch

Director,
Technology Services

Please be sure that you notify your school tech about any problems you may experience with the computers in your classroom by using our ticket system.
The link to the technology ticket system is: http://www.dcsdms.org/tickets.

Tech tickets will be processed in the order in which they are received.

All classroom teachers and students with devices in our district are equipped with a red help button on the desktop.  This button leads to the digital form for all tech help needed.  Students, teachers and staff should get a quick response from one of our many helpful computer techs, classroom tech coaches and/or specialists in the area of the technology issue needed.


Lendon Balch,

Director of Technology Services

Central Services Tech Team

Close-up of Chuck Jolley

Assistant Director,
School Computer Tech

School Assignments:
HLIS, SOES

Arron DeShazo

Wifi Network Administrator & School Computer Tech

School Assignment:
CTC West, CHHS

Close-up of Austin Dickenson

Senior Computer Tech,
Central Services

Close-up of Jessica Gaston

District Cell Phones &
EDLA Device Warranties

Close-up of Russ Kicker

Coordinator,
Instructional Technology
and Online Testing

Close-up of Jen Marshall

Systems Administrator, Office 365 Services
and Munis

Christy Stackhouse pic

Support,
Instructional Technology Help Desk

Close-up of Tina Streeter

Digital Media Facilitator, Online Textbooks
and District/School Websites

School Classroom Tech Coaches/Instructional Technology

Our Classroom Tech Coaches provide support for curriculum technology integration, professional development, online testing, and effective use of district-wide technology.   Building on the SAMR Model, a model designed to help educators infuse technology into teaching and learning, the CTC's desire to enable teachers to design, develop, and infuse digital learning experiences that utilize technology.   Our mission is to help students in our district become college prepared and career ready by providing an engaging learning environment, raising student achievement, and supporting equitable access to learning opportunities for all students.

Close-up of Michelle Cummings

Classroom Tech Coach

School Assignments:

OBES, OBIS, OBMS, OBHS, CHES, OES, CHMS, CHHS & CTCE

Close-up of Shelby Elmore

Classroom Tech Coach

School Assignments:

HES, HHES, OGCES,
HMS, HHS, HSES, GES, SES, SIS,
SMS & SHS

Close-up of Jennifer Klinger

Classroom Tech Coach

School Assignments:

DCPS, DCES, DCMS,
DCHS, PHES, LPS, LES, LIS,
LMS & LHS

Closeup of Jessica Mitchell

Classroom Tech Coach

School Assignments:

HLES, SOES, HLIS, HLMS, HLHS, LCES, WES, LCMS & LCHS

School Computer Techs

Computer Techs have been placed across the district to manage school networks and provide technical assistance for each school's equipment.  Management Information Systems handles the implementation of PowerTeacher, MSIS, Munis, and other district-wide systems that handle sensitive data.  Computer Techs handle issues involving Wi-Fi, district-owned computer hardware, network log-on issues, and issues within the Windows OS and district-wide system software (such as those mentioned above).  Support for district-owned Apple/Mac devices is also available.

Please be sure that you notify your tech about any problems you may experience with the computers in your classroom and place a tech ticket when needed.

Close-up of Lisa Booth

School Assignments:

HLHS and DCAC/Magnolia

Jimmy Boyd

School Assignments:

CES and OBMS

Davis, Adam

School Assignments:

LCES and LCMS

Demario Bailey pic

School Assignments:

LPS and LHS

Close-up of Kirby Dukes

School Assignments:

OES and CHMS

Matt Elmore

School Assignments:

LES, LIS and LMS

Kaleb Eubank

School Assignments:

OBES, OBIS, and OBHS

Scott Hellums

School Assignments:

HES and HHS

Close-up of Patrick Hoover

School Assignments:

SHS and SES

Close up of Jordan Jaudon

School Assignments:

CHES, OBIS
and PHES

Brett Marshall

School Assignments:

DCHS, DCES, GES and Elementary Magnolia

James Martin

School Assignments:

WES and LCHS

Closeup of Tripp Massey

School Assignments:

DCPS and DCMS

Justin McCandless

School Assignments:

SIS and SMS

Rudy Quesada

School Assignments:

HHES, OGCES
and HMS

Matt Thompson

School Assignments:

HLMS, HLES
and HSES