Please be sure that you notify your school tech about any problems you may experience with the computers in your classroom by using our ticket system. The link to the technology ticket system is: http://www.dcsdms.org/tickets.
Tech tickets will be processed in the order in which they are received.
All classroom teachers and students with devices in our district are equipped with a red help button on the desktop. This button leads to the digital form for all tech help needed. Students, teachers and staff should get a quick response from one of our many helpful computer techs, classroom tech coaches and/or specialists in the area of the technology issue needed.
School Classroom Tech Coaches/Instructional Technology
Our Classroom Tech Coaches provide support for curriculum technology integration, professional development, online testing, and effective use of district-wide technology. Building on the SAMR Model, a model designed to help educators infuse technology into teaching and learning, the CTC's desire to enable teachers to design, develop, and infuse digital learning experiences that utilize technology. Our mission is to help students in our district become college prepared and career ready by providing an engaging learning environment, raising student achievement, and supporting equitable access to learning opportunities for all students.
Computer Techs have been placed across the district to manage school networks and provide technical assistance for each school's equipment. Management Information Systems handles the implementation of PowerTeacher, MSIS, Munis, and other district-wide systems that handle sensitive data. Computer Techs handle issues involving Wi-Fi, district-owned computer hardware, network log-on issues, and issues within the Windows OS and district-wide system software (such as those mentioned above). Support for district-owned Apple/Mac devices is also available.
Please be sure that you notify your tech about any problems you may experience with the computers in your classroom and place a tech ticket when needed.
