Technology Department
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Lendon Balch
Chief Technology Officer

The DCSD Technology department is responsible for the implementation and maintenance of the district's network and wireless infrastructure.

Computer Techs have been placed across the district to manage school networks and provide technical assistance for each school's equipment.  Management Information Systems handles the implementation of PowerTeacher, MSIS, Munis, and other district-wide systems that handle sensitive data.  Computer Techs handle issues involving Wi-Fi, district-owned computer hardware, network log-on issues, and issues within the Windows OS and district-wide system software (such as those mentioned above).  Support for district-owned Apple/Mac devices is also available.

As technology advances, the DCSD Technology Department will be there to meet these challenges in an ongoing effort to meet the requirements of the District's Technology Plan.

Please be sure that you notify your tech about any problems you may experience with the computers in your classroom by using our ticket system below.
Tech tickets will be processed in the order in which they are received.

All classroom teachers in our district are equipped with the red help button on his/her desktop.  This button leads to our technology ticket system which leads the teacher to the right direction for the help they need.  Within minutes, he/she should get a reply from one of our many helpful computer techs or classroom technology coaches in their area.

NEED HELP?

Need Help
Computer Techs & Tech Coaches
Learn360
My VR Spot Link
Office Help
Instructional Technology
Teacher Website Help

Related Documents

Links

Office365 for Staff
Instructions to assist users with the initial login to the Office365 system

Office365 Training Center
Link to the official Office365 Training Center